We want all of our customers to be completely satisfied with their purchase from SupernovaGraphics. If you are not happy with your order, please contact us within 14 days to arrange for a return or exchange. All returned items must be in their original packaging and in new condition. We reserve the right to refuse returns that do not meet these requirements.   Please note that shipping costs for returns or exchanges will be the responsibility of the customer, unless the item was damaged or defective upon receipt. If you have any questions or concerns about our return or exchange policy, please don't hesitate to contact our friendly customer service team for assistance.